Privacy Policy

Roshan Foundation’s Privacy Statement

Roshan Foundation (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us when you donate, volunteer, subscribe, or otherwise interact with our website and services.

Who We Are

Roshan Foundation is a non-profit organization working across Pakistan in disaster relief, healthcare, education, orphan care, clean water, and community support. This privacy statement explains how we collect, use, and safeguard your personal data.

Information We Collect

• Contact details such as name, email address, phone number, and mailing address
• Donation details including amount, cause, and payment references (we do not store full card numbers on our servers)
• Volunteer and digital-volunteer application information
• Technical data such as IP address and basic browser information when you use our website

Your Right to Own Your Personal Data

You have the right to request access to the personal data we hold about you, ask us to correct inaccurate information, or request deletion where applicable and legally permitted. To exercise these rights, contact us using the details below.

Privacy Statement for Our Supporters

We use supporter information to process donations, issue acknowledgements, share impact updates, improve our services, and respond to enquiries. We do not sell your personal data. Where we work with trusted payment or logistics partners, we share only what is necessary to complete the service you requested.

Social Media Usage

If you interact with us on social media platforms, those platforms process your data under their own privacy policies. Content you make public on social media may be visible to others according to your account settings.

How Long We Keep Personal Data

We retain personal data only for as long as needed for the purpose it was collected, including legal, accounting, and reporting requirements. Donation and financial records may be kept for longer periods where required by law.

Changes to Our Privacy Statement

We may update this privacy statement from time to time. The latest version will always be available on this page. Continued use of our website after changes means you acknowledge the updated statement.

How to Make a Complaint

If you have a concern about how we handle your personal data, please contact us first so we can try to resolve it.

Email: [email protected]

Phone: 0800 44448